Customer Experience Adviser | S1 | Retail Banking | Barry/caerphilly Twin

Santander

Barry, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Outstanding customer service skills
Effective customer communication
Flexible approach to work
Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible

Job Summary

  • Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • The role involves acting as the first point of contact for customers, assisting with transactions and queries, and protecting customers against fraud and scams.
  • Employees receive a starting salary of £25,000 plus benefits including healthcare, pension contributions, holiday allowance, and wellbeing support.

Matching Summary

Santander is driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: Healthcare, pension, holiday, wellbeing support

Skills & Requirements

Must-have

  • Outstanding customer service skills
  • Effective customer communication
  • Flexible approach to work
  • Multi-skilled environment experience
  • Working on rota basis Monday to Saturday

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Effective team working skills
  • Openness to broad range of activities
  • Ability to adapt to changing priorities

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter