Technical Customer Support Professional

Trimble

Chennai, India
Fully remote
Technical support experience
Excellent communication skills
Ability to troubleshoot issues
The Support Analyst is the first point of contact for users of Trimble products

Job Summary

  • The Support Analyst is the first point of contact for users of Trimble products.
  • The role involves troubleshooting and resolving hardware, software, and field service issues.
  • Trimble fosters an environment where employees are seen, heard, and valued.

Matching Summary

The Support Analyst is the first point of contact for users of Trimble products.

Skills & Requirements

Must-have

  • Technical support experience
  • Excellent communication skills
  • Ability to troubleshoot issues

Nice-to-have

  • Desire to learn new skills
  • Customer centricity
  • Experience with Salesforce.com

Key Requirements

  • Associate Degree or BA/BS in Computer related fields
  • One to three years’ experience in technical support
  • Experience with Microsoft Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter