Ingeniero De Soporte En Sitio Ti

EZCORP

Monterrey, Nuevo León, Mexico
On-site technical support
Network maintenance and troubleshooting
Device configuration and repair
Join EZCORP for a ground floor opportunity in a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA

Job Summary

  • Join EZCORP for a ground floor opportunity in a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA.
  • Site Support Engineers assist clients in solving technical issues, including installation, configuration, administration, support, and maintenance of computer systems and hardware.
  • The role requires on-site support, network maintenance, troubleshooting, debugging, and providing guidance and training to client personnel, with a mandatory residence in Monterrey, Nuevo León.

Matching Summary

Join EZCORP for a ground floor opportunity in a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA.

Skills & Requirements

Must-have

  • On-site technical support
  • Network maintenance and troubleshooting
  • Device configuration and repair
  • Customer guidance and training
  • Respond to client queries
  • Work after hours as required

Nice-to-have

  • Agile problem solving
  • Purpose-driven mentality
  • Industry-leading customer experience
  • Work under pressure
  • Availability of schedule and weekends

Key Requirements

  • 3 years of experience required
  • Engineer in Electronics, Communications and Electronics, Computers and related
  • Technical support in the field
  • Knowledge of networks
  • Structured cabling
  • Device configuration
  • Preferably experience with Zebra brand equipment
  • Availability to travel
  • Valid driver's license
  • Know how to drive a standard car

Work Rights

Must reside in Monterrey, Nuevo León

Tailored Resume

Cover Letter