Be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk
Job Summary
Be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk.
Guide guests through the technology-rich Sonder experience, ensuring they make the most of their stay by engaging with the Sonder app and self-service features.
Handle all guest interactions with the highest quality of service and professionalism, owning guest issues to resolution and accommodating requests whenever possible.
Matching Summary
Be the face of Sonder, working collaboratively with team members to create an exceptional first impression on our guests, visitors, and all internal and external partners from the front desk.
Skills & Requirements
Must-have
Overnight shift availability
Guest interaction and problem-solving
Tech-enabled guest experience guidance
Property maintenance and organization
Flexibility to support back-of-house
Nice-to-have
Proficiency in languages other than English
Proactive approach to guest needs
Ability to work independently and in a team
Key Requirements
Demonstrated experience in hospitality or customer-facing roles
Strong computer literacy and writing skills
Ability to remain standing for extended periods
Ability to lift and/or carry items weighing up to 50 pounds
Requires regular access to a reliable smartphone
Willingness to work an overnight shift
Requires reliable transportation and willingness to travel between properties