The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team
Job Summary
The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.
The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Matching Summary
The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team.
Skills & Requirements
Must-have
LAN/WAN administration
help desk administration
network maintenance
technical guidance
security coordination
troubleshooting and analysis
data loads and batch processing
Nice-to-have
communication with non-technical audience
working under pressure
risk assessment
ethical judgment
compliance with laws and regulations
Key Requirements
0-2 years of experience in Technology Infrastructure
Bachelor’s/University degree or equivalent experience
English writing/reading/spoken by 50% (Desirable)
2 years of experience in desktop platform (Desirable)