As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Clayton Br anch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re keen to support you with the next step in your career.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Problem solve and provide solutions
Champion processes and procedures
Nice-to-have
Financial services retail hospitality experience
Articulate financial terms clearly
Ask the right questions
Act with integrity
Customer at the centre of everything
Interest in building career
Key Requirements
Proven experience delivering exceptional Customer Service