Not specified; competitive bonus program; comprehe...
Fully remote
Tier 1 and tier 2 help desk support
Microsoft 365 and active directory expertise
Job-site technology deployment and configuration
This mid-level role supports a company experiencing significant personnel growth from 250 to 750 employees while scaling IT operations
Job Summary
This mid-level role supports a company experiencing significant personnel growth from 250 to 750 employees while scaling IT operations.
The position requires travel to active construction sites to deploy, configure, and troubleshoot technology environments including laptops, iPads, and routers.
JPI offers a comprehensive benefits package including 4 weeks of PTO, a 401(k) with up to 5% match, and paid parental leave.
Matching Summary
This mid-level role supports a company experiencing significant personnel growth from 250 to 750 employees while scaling IT operations.
Salary
Not specified; Competitive Bonus Program; Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k) match
Skills & Requirements
Must-have
Tier 1 and Tier 2 help desk support
Microsoft 365 and Active Directory expertise
Job-site technology deployment and configuration
Windows 10/11 and network troubleshooting
CompTIA A+ certification required
Nice-to-have
Mentoring junior IT staff experience
Azure or AWS cloud infrastructure knowledge
Process improvement and automation skills
Experience with MDM platforms like Intune
Strong written and verbal communication
Key Requirements
Associate's degree in IT or equivalent experience
2-4 years of hands-on IT help desk experience
Valid driver's license for site travel
Ability to lift and carry equipment up to 50 pounds