Job Summary

• This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
• The role will serve as the main point of contact for all infrastructure related service escalations, both customer facing and internal, working closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams.
• LSEG is a leading global financial markets infrastructure and data provider with a purpose of driving financial stability, empowering economies and enabling customers to create sustainable growth.

Matching Summary

Skills & Requirements

Key Requirements

• Technical client-facing experience
• Good working knowledge of LSEG products
• Strong functional technical knowledge
• Excellent customer-facing skills
• Ability to build strong working relationships
• Demonstrates strong orientation toward emerging technologies
• High level of confidence in communication
• Proactive and self-motivated
• Strong analytical and problem solving capabilities
• Skilled in using available tools and systems
• Solid understanding of market data
• Demonstrated ability to work independently

Work Rights