Front Desk Representative

Beth Israel Lahey Health

Gloucester, MA, US
Base: $18.50 - $22.55 ph; bonus/equity: not specif...
Fully onsite
Greets and registers patients
Verifies insurance eligibility
Collects copays from patients
Beth Israel Lahey Health is seeking a Front Desk Representative for their Gloucester, MA clinic, focusing on customer service and patient interaction in a behavioral health setting. Candidates should have a high school diploma and preferably one year of related experience, with proficiency in Microsoft Office and electronic health records being advantageous

Job Summary

  • The position serves as the first impression of the organization by ensuring seamless access to behavioral health services for children, adolescents, adults, families, and couples.
  • Employees receive benefits starting on day one and work full-time hours Monday through Friday at the Gloucester Clinic.
  • Beth Israel Lahey Health requires all staff to be vaccinated against influenza as a condition of employment.

Matching Summary

Match Score: 85

Beth Israel Lahey Health is seeking a Front Desk Representative for their Gloucester, MA clinic, focusing on customer service and patient interaction in a behavioral health setting. Candidates should have a high school diploma and preferably one year of related experience, with proficiency in Microsoft Office and electronic health records being advantageous.

Salary

Base: $18.50 - $22.55 per hour; Bonus/Equity: Not specified; Benefits: Benefits start day-1

Skills & Requirements

Must-have

  • Greets and registers patients
  • Verifies insurance eligibility
  • Collects copays from patients
  • Books appointments and manages scheduling
  • Monitors visitor access and security

Nice-to-have

  • Customer service focused individual
  • Experience with Excel and Word
  • Familiarity with electronic health records
  • Desire to make a difference in mental health field

Key Requirements

  • High school diploma or GED required
  • Minimum 1 year experience in related field preferred
  • Must be vaccinated against influenza

Work Rights

Not specified

Tailored Resume

Cover Letter