Senior Project Manager, Apac Customer Program Management
London Stock Exchange Group
Kuala Lumpur, Malaysia
Hybrid
Customer impacting project delivery
Cross-functional team coordination
Project planning and governance
Customer Program Management is responsible for ensuring customer impacting projects are delivered consistently, efficiently, and with a strong customer experience
Job Summary
Customer Program Management is responsible for ensuring customer impacting projects are delivered consistently, efficiently, and with a strong customer experience.
The Senior Project Manager will drive customer experience excellence, plan and establish governance, build partner engagement, and manage project execution.
Join a dynamic organization of 25,000 people across 65 countries that values innovation, quality, and continuous improvement.
Matching Summary
Customer Program Management is responsible for ensuring customer impacting projects are delivered consistently, efficiently, and with a strong customer experience.
Skills & Requirements
Must-have
Customer impacting project delivery
Cross-functional team coordination
Project planning and governance
Risk and issue management
Stakeholder and partner engagement
Nice-to-have
Inspire trust and manage expectations
Presenting to customers
Financial services industry understanding
Collaborative and creative culture
Key Requirements
Proven problem-solving skills
Client, stakeholder, and relationship management experience