Call Center Representative - Ehs Call Center - Full Time 3rd Shift
Vna Home Health And Hospice Services Inc
Manchester, NH, United States
On-site
Superior telephone and in-person etiquette
Operates telephone console
Responds to alarms
Provides superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines
Job Summary
Provides superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines.
Responds to all other alarms, including but not limited to: Symmetry alarms, Summit alarms, Maternity L & D/Pediatric alarms, Gas alarms, Sprinkler alarms, Electrical and Generator alarms, Blood Bank alarm, Landis Computer alarm, Boiler alarm, Phone Room alarm, Hill-Rom alarms, elevator repairs or malfunctions, and other unexpected emergencies.
Health, dental, prescription, and vision coverage for full-time & part-time employees
Matching Summary
Provides superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines.
Skills & Requirements
Must-have
Superior telephone and in-person etiquette
Operates telephone console
Responds to alarms
Works closely with Security via 2-way radio
Maintains lists of on-call employees and physicians
Nice-to-have
Promote the Elliot Experience
Positive working relationships
Key Requirements
High school diploma or equivalent
At least two years' related telecommunications experience
Experience in a fast paced, high volume environment