We are looking for a Senior Fund Administrator to join our Client Experience team, providing day to day oversight and support to Fund Administrators while working closely with management to ensure consistent, high quality service delivery
Job Summary
We are looking for a Senior Fund Administrator to join our Client Experience team, providing day to day oversight and support to Fund Administrators while working closely with management to ensure consistent, high quality service delivery.
Be part of a highly successful, rapidly growing global business that is leading the delivery of financial services and partners with some of the world’s largest companies.
Join our growing Kuala Lumpur based team, offering autonomy, pace, and the opportunity to make a real impact in a dynamic operational environment with a hybrid working arrangement.
Matching Summary
We are looking for a Senior Fund Administrator to join our Client Experience team, providing day to day oversight and support to Fund Administrators while working closely with management to ensure consistent, high quality service delivery.
Skills & Requirements
Must-have
fund administration experience
client service delivery
team management and resource planning
quality reviews and coaching
issue escalation and resolution
performance improvement processes
strong communication skills
Nice-to-have
positive and adaptable mindset
problem-solving and analytical skills
collaboration with business units
ability to work independently
professional client engagement
Key Requirements
prior fund administration or financial services operations experience
experience in fast paced client service environment