Receptionniste H/f / Welcomer Polyvalent Cdi A Temps Plein (39h)

Hotel Chadstone Melbourne MGallery

Le Kremlin Bicetre, France
On-site
Customer service and client satisfaction
Front office operations
Use of opera cloud software
You will ensure a warm, efficient, and quality guest welcome aligned with the establishment's standards during the day shift

Job Summary

  • You will ensure a warm, efficient, and quality guest welcome aligned with the establishment's standards during the day shift.
  • The role requires versatility to handle various client services including reception, reservations, breakfast, and bar duties while maintaining high customer satisfaction.
  • You will contribute to a professional team environment that values innovation, passion, and personalized client relationships under the 'Feel Welcome' spirit of Accor.

Matching Summary

You will ensure a warm, efficient, and quality guest welcome aligned with the establishment's standards during the day shift.

Skills & Requirements

Must-have

  • Customer service and client satisfaction
  • Front office operations
  • Use of OPERA CLOUD software
  • Multilingual communication skills
  • Polyvalent and autonomous work style
  • Professional and personalized guest relations

Nice-to-have

  • Knowledge of Resaweb software
  • Dynamic and curious personality
  • Presentation soignée
  • Team player with passion for client service
  • Commercial attitude and client loyalty focus

Key Requirements

  • Good command of English
  • Experience in hospitality reception
  • Familiarity with OPERA CLOUD preferred
  • Knowledge of a second language is a plus
  • Autonomy and polyvalence in work

Work Rights

Not specified

Tailored Resume

Cover Letter