Concierge Supervisor

Four Seasons

Miami Beach, FL, US
Base: competitive salary + wages; bonus/equity: no...
Guest service management
Staff coaching and leadership
Handling guest inquiries and complaints
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Concierge Supervisor leads day-to-day staff performance, handles guest interactions professionally, and coordinates with multiple hotel departments to ensure smooth guest arrivals and departures.
  • Employees receive competitive salary, comprehensive benefits, excellent training and development opportunities, employee discounts, complimentary dry cleaning, meals, and parking.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including employee discounts, complimentary meals, dry cleaning, and parking

Skills & Requirements

Must-have

  • Guest service management
  • Staff coaching and leadership
  • Handling guest inquiries and complaints
  • Local knowledge and vendor relations
  • Collaboration with hotel departments
  • Maintaining guest confidentiality

Nice-to-have

  • Ability to remain calm under pressure
  • Strong attention to detail
  • Excellent organization and follow-up skills
  • Teamwork and interpersonal skills

Key Requirements

  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter