Monthly gross 44,200 huf cafeteria; fixed extra la...
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Minimum 2 years service desk experience
English and german c1 language proficiency
Fundamental it troubleshooting skills
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Unisys Australia Pty Limited is seeking a German-speaking Level 1 Support Specialist in Debrecen, Hungary, to provide technical assistance to end users within the Quick Service Restaurant sector. The role involves incident management, customer support, and ensuring high-quality service delivery while working in a hybrid environment.
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Job Summary
The role serves as the first point of contact for end users seeking technical assistance through multiple channels including phone, web, chat, or email.
Employees benefit from hybrid working options, a monthly cafeteria allowance, and private health insurance after six months of tenure.
The position requires achieving defined Service Level Agreements while managing incidents and ensuring First Contact Resolution where possible.
Matching Summary
Match Score: 75
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Unisys Australia Pty Limited is seeking a German-speaking Level 1 Support Specialist in Debrecen, Hungary, to provide technical assistance to end users within the Quick Service Restaurant sector. The role involves incident management, customer support, and ensuring high-quality service delivery while working in a hybrid environment.
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Salary
Monthly gross 44,200 HUF cafeteria; Fixed extra language allowance; Private Health Insurance Premium Package
Skills & Requirements
Must-have
Minimum 2 years service desk experience
English and German C1 language proficiency
Fundamental IT troubleshooting skills
Nice-to-have
Understanding of QSR environment and POS systems
Strong customer service orientation
Collaborative mindset with knowledge sharing
Key Requirements
2+ years in service desk role
German C1 level proficiency required
Experience with Windows OS and network environments