Global Blue is a technology partner leading the Tax Free Shopping industry with over 40 years of expertise and a presence in 53 countries
Job Summary
Global Blue is a technology partner leading the Tax Free Shopping industry with over 40 years of expertise and a presence in 53 countries.
The Refunder role involves reviewing tax free forms, making on spot decisions on refund eligibility, and delivering professional customer experience at Helsinki Airport.
Global Blue offers a multicultural environment, career growth through internal mobility, and an Agile Working Model supporting work-life balance.
Matching Summary
Global Blue is a technology partner leading the Tax Free Shopping industry with over 40 years of expertise and a presence in 53 countries.
Skills & Requirements
Must-have
Customer service experience
Tax refund processing
Fluency in English
Working under pressure
Microsoft Office proficiency
Trustworthy with GDPR data
Flexible shift availability
Nice-to-have
Knowledge of Finnish language
Multicultural and international environment
Positive team player attitude
Experience with multiple languages
Dedication to customer experience
Key Requirements
1-2 years customer service experience preferred
Clean criminal record as per Airport requirements
Ability to work 14-28 hours per week
Availability between 9 am to 10 pm weekdays and weekends