Strategic Customer Success Manager

Prolific

Seattle, United States
Base: $180,000 - $240,000 py; bonus/equity: equity...
On-site
6+ years strategic customer success experience
Experience with consumption-based value models
Ability to interface with c-suite stakeholders
The role involves partnering with frontier AI model creators to ensure the success of their research initiatives and human data programs

Job Summary

  • The role involves partnering with frontier AI model creators to ensure the success of their research initiatives and human data programs.
  • Candidates must possess a fundamental understanding of AI, machine learning, or LLMs to speak credibly about research use cases.
  • The position offers a competitive salary range of $180,000 - $240,000 per annum along with equity and benefits.

Matching Summary

The role involves partnering with frontier AI model creators to ensure the success of their research initiatives and human data programs.

Salary

Base: $180,000 - $240,000 per annum; Bonus/Equity: Equity included; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • 6+ years strategic customer success experience
  • Experience with consumption-based value models
  • Ability to interface with C-Suite stakeholders
  • Fundamental understanding of AI and LLMs
  • Forecasting consumption and operational rigor

Nice-to-have

  • Desire to influence a rapidly growing business
  • Experience driving adoption in large organizations
  • Collaboration across cross-functional teams
  • Passion for ethical human data infrastructure

Key Requirements

  • 6+ years in customer-facing strategic or enterprise roles
  • Experience developing strategic success plans
  • Demonstrated success navigating large organizations
  • Strong business acumen for executive engagement

Work Rights

Not specified

Tailored Resume

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