Associate Otc - Hong Kong & Taiwan (mandarin)

Smith & Nephew

Kuala Lumpur, Malaysia
Hybrid
Fluent mandarin spoken and written
Fluent cantonese spoken
Intermediate excel skills
Smith & Nephew is seeking an Associate for their Order to Cash team in Kuala Lumpur, Malaysia, who is fluent in Mandarin and Cantonese. The ideal candidate should possess strong communication skills, have a background in collections or customer service, and be comfortable in a hybrid work environment

Job Summary

  • The role is responsible for delivering effective Order to Cash processes and collecting outstanding debt from customers.
  • Candidates must be fluent in English, Mandarin, and Cantonese to communicate effectively with clients and internal teams.
  • Smith & Nephew offers a hybrid work model along with comprehensive benefits including medical, dental, vision, and parental leave.

Matching Summary

Match Score: 85

Smith & Nephew is seeking an Associate for their Order to Cash team in Kuala Lumpur, Malaysia, who is fluent in Mandarin and Cantonese. The ideal candidate should possess strong communication skills, have a background in collections or customer service, and be comfortable in a hybrid work environment.

Skills & Requirements

Must-have

  • Fluent Mandarin spoken and written
  • Fluent Cantonese spoken
  • Intermediate Excel skills
  • Debt collection experience preferred
  • Customer dispute resolution

Nice-to-have

  • Proven record of process improvements
  • Fresh graduate eligible
  • International environment experience
  • Collaborative relationship building

Key Requirements

  • Fresh Grad or one year experience
  • Fluent English, Mandarin, and Cantonese
  • Intermediate Excel proficiency

Work Rights

Not specified

Tailored Resume

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