As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners by managing a high volume book of ~500 merchants
Job Summary
As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners by managing a high volume book of ~500 merchants.
You’ll be accountable for hitting weekly and quarterly KPIs — including outbound activity (dials, talk time), strategic merchant calls, QBR delivery, and results tied to revenue, operational metrics, ads/promo adoption, and fair pricing conversations.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
Matching Summary
As a Merchant Success Manager (MSM), you will play a critical role in supporting and growing DoorDash’s SMB restaurant partners by managing a high volume book of ~500 merchants.