The Sitewide Associate supports digital customer strategy, process, operations, testing, implementation, and ongoing optimization to drive product discovery and selection
Job Summary
The Sitewide Associate supports digital customer strategy, process, operations, testing, implementation, and ongoing optimization to drive product discovery and selection.
This role involves managing site discovery, marketing events, promotions, and content across macys.com, influencing future roadmaps and experimentation.
The company offers a dynamic, inclusive environment with competitive pay and benefits, including health and wellness coverage, 401(k) match, paid time off, and continuous learning opportunities.
Matching Summary
The Sitewide Associate supports digital customer strategy, process, operations, testing, implementation, and ongoing optimization to drive product discovery and selection.
Salary
Base: $94,200 - $156,960 Annually; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness coverage, 401(k) match, PTO, holidays, merchandise discounts, performance-based incentives, annual merit review, Employee Assistance Program, tuition reimbursement
Skills & Requirements
Must-have
Drive product discovery and selection
Manage site navigation, facet, and filtering
Analyze site and product analytics metrics
Develop and manage rolling backlog
Champion business and user experience
Subject matter expert on competitive landscapes
Nice-to-have
Build trusting cross-functional relationships
Foster an environment of acceptance and respect
Collaborate with cross-functional units
Key Requirements
Bachelor's degree or equivalent work experience
Proven ability to work with data
Ability to negotiate and influence peers
Ability to identify use cases for journey mapping
Ability to think creatively, strategically, and technically