Aco Support & Service Manager (f/m/x)

Deutsche Bank

Berlin, Germany
Hybrid
Corporate cash management knowledge
Sepa/domestic/international payment systems
Client service experience in financial services
Within Cash Management, Implementation & Service (I&S) oversees account opening and maintenance for corporate clients, implementing cash management solutions and providing daily service support

Job Summary

  • Within Cash Management, Implementation & Service (I&S) oversees account opening and maintenance for corporate clients, implementing cash management solutions and providing daily service support.
  • The Client Service Officer acts as the main contact for clients, handling payment monitoring, inquiries, and coordination with internal teams to ensure prompt delivery.
  • We provide a comprehensive portfolio of benefits and offerings to support both your private and professional needs, including emotional, mental, physical, social, and financial well-being.

Matching Summary

Within Cash Management, Implementation & Service (I&S) oversees account opening and maintenance for corporate clients, implementing cash management solutions and providing daily service support.

Skills & Requirements

Must-have

  • Corporate cash management knowledge
  • SEPA/domestic/international payment systems
  • Client service experience in financial services
  • KYC and financial crime risk frameworks
  • Fluent in English and German

Nice-to-have

  • Proactive cross-selling identification
  • French language proficiency
  • Salesforce or CRV system experience

Key Requirements

  • Bachelor’s degree, banking apprenticeship, or equivalent
  • Proven client service experience
  • Strong understanding of KYC
  • Excellent coordination and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter