Client Success Lead

jobgamezone best work from home in 2025

Metro Manila, Philippines
On-site
Strong understanding of business workflows
Skilled with google workspace and slack
Experience creating standard operating procedures
The Client Success Lead connects the Sales team with Service Delivery to ensure smooth handovers to Virtual Assistants

Job Summary

  • The Client Success Lead connects the Sales team with Service Delivery to ensure smooth handovers to Virtual Assistants.
  • Key responsibilities include auditing client tools, leading shadowing sessions, and converting rough notes into clear SOPs within two weeks.
  • Success is measured by having the first SOP ready within 24 hours of payment and completing task extraction within seven days.

Matching Summary

The Client Success Lead connects the Sales team with Service Delivery to ensure smooth handovers to Virtual Assistants.

Skills & Requirements

Must-have

  • Strong understanding of business workflows
  • Skilled with Google Workspace and Slack
  • Experience creating Standard Operating Procedures

Nice-to-have

  • Excellent communication and problem-solving skills
  • Able to handle multiple projects simultaneously
  • Collaborative team player mindset

Key Requirements

  • Strong understanding of business workflows
  • Proficiency in project management tools like Trello or Asana

Work Rights

Not specified

Tailored Resume

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