Customer Support Representative

Product Madness Inc

Customer support and administration background
Microsoft office and salesforce experience
Team environment experience
The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service

Job Summary

  • The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
  • We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.

Skills & Requirements

Must-have

  • Customer support and administration background
  • Microsoft Office and Salesforce experience
  • Team environment experience
  • Respond to customer queries promptly
  • Follow up with customers
  • Adhere to WHS regulations

Nice-to-have

  • Develop rapport with collaborators
  • Professional personal presentation
  • Embrace company values
  • Gaming machine operations knowledge

Key Requirements

  • Proven background in customer support and administration
  • Basic to intermediate Microsoft Office and Salesforce experience
  • Experience working within a team environment
  • Mandatory background screening and regulatory approvals
  • Must be authorized to work in the job posting location

Work Rights

Not specified

Tailored Resume

Cover Letter