Asia Head Of Claims

Manulife

Asia
Hybrid
Claims operations oversight
Fraud waste and abuse control
Regulatory compliance and governance
Manulife is seeking an Asia Head of Claims to oversee claims operations across Asia, ensuring compliance, efficiency, and effective fraud management. The role requires extensive experience in life insurance claims and strong leadership to drive operational excellence and regulatory adherence

Job Summary

  • The Asia Head of Claims is accountable for overseeing the day-to-day running and management of claims, partnering with business units to execute solutions to reduce Fraud Waste and Abuse.
  • This role owns claims outcomes, operational discipline, regulatory compliance, and reputational risk across all markets.
  • Collaboration across the various functions of operations, pricing, risk, proposition marketing, advanced analytics and distribution will be key in forming the approach.

Matching Summary

Match Score: 85

Manulife is seeking an Asia Head of Claims to oversee claims operations across Asia, ensuring compliance, efficiency, and effective fraud management. The role requires extensive experience in life insurance claims and strong leadership to drive operational excellence and regulatory adherence.

Skills & Requirements

Must-have

  • claims operations oversight
  • fraud waste and abuse control
  • regulatory compliance and governance
  • TPA performance management
  • regional claims leadership

Nice-to-have

  • collaboration across functions
  • driving operational discipline
  • improving customer experience

Key Requirements

  • 15+ years in life insurance claims
  • Regional or multi-market claims leadership experience
  • Experience in claims governance
  • Experience in regulatory engagement
  • Experience in pending claims control
  • Experience managing FWA
  • Experience in escalation and complaint management
  • Experience in TPA oversight

Work Rights

Not specified

Tailored Resume

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