Complaint Handling Specialist With Italian

Alcon

Warszawa, Poland
Hybrid
Complaint processing for emea region
Technical product complaint handling
Adverse event reporting
Complaint Handling Specialist is responsible for processing of complaint records involving Alcon devices and OTC products across the EMEA region

Job Summary

  • Complaint Handling Specialist is responsible for processing of complaint records involving Alcon devices and OTC products across the EMEA region.
  • Manage collection, data entry, processing, documentation, reporting and follow-up of all technical product complaints and adverse event reports for all Alcon products.
  • Opportunity to work on best in class Organization among Medical Devices/Equipment sector and in a high paced agile environment.

Matching Summary

Complaint Handling Specialist is responsible for processing of complaint records involving Alcon devices and OTC products across the EMEA region.

Skills & Requirements

Must-have

  • Complaint processing for EMEA region
  • Technical product complaint handling
  • Adverse event reporting
  • Customer communication and follow-up
  • Compliance with regulations and directives
  • Italian language proficiency

Nice-to-have

  • High-paced agile environment
  • Culture of simplification and ownership
  • Influence solution design
  • Collaboration with business stakeholders
  • International environment

Key Requirements

  • 1 year of experience
  • Higher education completed
  • Proficiency in English
  • Computer literacy

Work Rights

Not specified

Tailored Resume

Cover Letter