Remote Support Engineer - Atellica/chemistry/immunoassay

Siemens Healthineers

Base: $75,660 - $104,027; bonus/equity: not specif...
Fully remote
Technical expertise in clinical laboratory applications
Troubleshooting diagnostic laboratory instruments
Strong computer skills including microsoft office suite
Join us in pioneering breakthroughs in healthcare with a global team that values diversity and individuality

Job Summary

  • Join us in pioneering breakthroughs in healthcare with a global team that values diversity and individuality.
  • As a Remote Support Engineer, you will provide phone and email support, demonstrating technical expertise and exceptional customer service to resolve complex issues.
  • The company offers competitive base pay, comprehensive benefits including medical and dental insurance, 401(k), and supports a diverse and inclusive workplace.

Matching Summary

Join us in pioneering breakthroughs in healthcare with a global team that values diversity and individuality.

Salary

Base: $75,660 - $104,027; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), life insurance, disability insurance, paid time off

Skills & Requirements

Must-have

  • Technical expertise in clinical laboratory applications
  • Troubleshooting diagnostic laboratory instruments
  • Strong computer skills including Microsoft Office Suite
  • Effective phone and written communication
  • Customer service and issue resolution
  • Ability to work overnight hours and weekends
  • Willingness to travel up to 20%

Nice-to-have

  • Positive can-do attitude
  • Collaborative cross-functional teamwork
  • Analytical thinking and problem solving
  • Supportive service-based leadership culture
  • Selfless team player
  • Enthusiastic proponent of change

Key Requirements

  • Associate’s or Bachelor’s degree in science or engineering or equivalent experience
  • 3-7 years comparable experience
  • Willing to travel up to 20%
  • Ability to work possible overnight hours including weekends
  • Knowledge of clinical laboratory practice and Atellica/Chemistry/Immunoassay
  • Compliance with export control laws

Work Rights

Not specified

Tailored Resume

Cover Letter