Executive - Call Centre

AIA

Colombo, Sri Lanka
Process improvement skills
Contact centre management experience
Analytical skills
At AIA, we aim to create a healthier, more sustainable future for everyone

Job Summary

  • At AIA, we aim to create a healthier, more sustainable future for everyone.
  • The role involves running operations and implementing process improvements in the customer contact centre.
  • We seek ambitious individuals who are driven to contribute to our mission of helping a billion people live Healthier, Longer, Better Lives by 2030.

Matching Summary

At AIA, we aim to create a healthier, more sustainable future for everyone.

Skills & Requirements

Must-have

  • Process improvement skills
  • Contact centre management experience
  • Analytical skills

Nice-to-have

  • Leadership qualities
  • Team development focus
  • Customer service orientation

Key Requirements

  • Experience in contact centre operations
  • Ability to analyze processes
  • Staff development skills

Work Rights

Not specified

Tailored Resume

Cover Letter