Customer Support Reps - Ai Training - Fort Worth, Us

Prolific

Remote, US
Up to $30 ph; flexible hours; pyid tasks starting ...
Remote
High-volume customer support experience
Exceptional written english skills
Zendesk or salesforce proficiency
Prolific is seeking Customer Support Representatives to help train AI models by evaluating responses and providing customer service expertise. The role is remote and offers competitive pay, requiring strong communication and problem-solving skills along with customer support experience

Job Summary

  • Prolific is building the biggest pool of quality human data in the world for AI developers and researchers.
  • Participants will evaluate AI chatbot responses for accuracy, brand voice consistency, and helpfulness scores.
  • Researchers pay up to $30 per hour for tasks requiring one hour of uninterrupted work.

Matching Summary

Match Score: 85

Prolific is seeking Customer Support Representatives to help train AI models by evaluating responses and providing customer service expertise. The role is remote and offers competitive pay, requiring strong communication and problem-solving skills along with customer support experience.

Salary

Up to $30 per hour; Flexible hours; Paid tasks starting at 10-15 minute tests

Skills & Requirements

Must-have

  • High-volume customer support experience
  • Exceptional written English skills
  • Zendesk or Salesforce proficiency
  • Ability to complete one-hour uninterrupted tasks

Nice-to-have

  • Multilingual capabilities for translation evaluation
  • Experience with Intercom or Freshdesk tools
  • Background in technical troubleshooting
  • Familiarity with Confluence or Notion

Key Requirements

  • Years of experience in high-volume customer support roles
  • PayPal account required for payment receipt

Work Rights

Not specified

Tailored Resume

Cover Letter