Develop, conduct maintain all staff training programs
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Sofitel Brisbane Central is seeking a Cluster Director of Room for their Novotel Phu Quoc Resort in Vietnam. The role involves overseeing business performance, front office operations, and team management to ensure exceptional guest experiences and achieve financial targets.
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Job Summary
Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
Tour hotel daily, audit team members’ adherence to hotel policies and procedures in all phases of service and job functions.
Plan for future staffing needs, interview, select and recruit direct reports, and identify and develop team members with potential.
Matching Summary
Match Score: 75
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Sofitel Brisbane Central is seeking a Cluster Director of Room for their Novotel Phu Quoc Resort in Vietnam. The role involves overseeing business performance, front office operations, and team management to ensure exceptional guest experiences and achieve financial targets.
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Skills & Requirements
Must-have
Prepare and analyze monthly P&L
Monitor and handle guest complaints
Develop, conduct maintain all staff training programs
Maintain highest standards and quality of services
Nice-to-have
contemporary design
natural beauty seekers
authentic vacation free of stress
dream wedding
Key Requirements
Minimum 3 years of relevant experience
Degree in Tourism & Hospitality Management
Excellent reading, writing and oral proficiency in English language