Site Hospitality Specialist (m/w/d)

Roche Holding AG

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Operational excellence in daily service delivery
Detailed management of performance specifications
Regular on-site audits and floor walking
** Roche Holding AG is seeking a Site Hospitality Specialist to ensure operational excellence and quality in daily services, focusing on the management and optimization of service specifications. The role involves close collaboration with the Site Hospitality Manager and requires strong attention to detail, operational quality assurance, and innovative concept development for soft services. **

Job Summary

  • The role ensures operational excellence and quality of services through detailed management of performance specifications and on-site controls.
  • You will develop and implement innovative concepts for soft services such as cleaning, landscaping, and waste management to enhance site attractiveness.
  • Roche fosters a culture of personal expression and genuine connections where every voice matters in the mission to prevent, stop, and cure diseases.

Matching Summary

Match Score: 75

** Roche Holding AG is seeking a Site Hospitality Specialist to ensure operational excellence and quality in daily services, focusing on the management and optimization of service specifications. The role involves close collaboration with the Site Hospitality Manager and requires strong attention to detail, operational quality assurance, and innovative concept development for soft services. **

Skills & Requirements

Must-have

  • Operational excellence in daily service delivery
  • Detailed management of performance specifications
  • Regular on-site audits and floor walking
  • Soft services oversight including cleaning and maintenance
  • CAFM system documentation verification

Nice-to-have

  • Innovative user experience concepts for soft services
  • Strong attention to detail and defect identification
  • Collaborative approach with service provider teams
  • Proactive implementation of corrective measures

Key Requirements

  • Completed training or degree in Facility Management, Hospitality, or Catering
  • Fundamental knowledge of operational implementation of soft services
  • Professional appearance and sharp eye for details

Work Rights

Not specified

Tailored Resume

Cover Letter