Senior Payment Officer

portal.tz

Daily support function for payments
Processing and servicing activities
Customer enquiries and complaints
The role holder will have the need to maintain and deliver on the CIB, RBB, Markets and Treasury strategic plans to be the leading Bank in the Seychelles with priorities centred on weaving customer centricity and sustainability in the business daily activities

Job Summary

  • The role holder will have the need to maintain and deliver on the CIB, RBB, Markets and Treasury strategic plans to be the leading Bank in the Seychelles with priorities centred on weaving customer centricity and sustainability in the business daily activities.
  • Reporting to the Payments Manager, this role is responsible for the Management and delivery of all daily support function for Payments and Non-Core Payment Operations to ensure the approved SLA and Score cards are met.
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.

Matching Summary

The role holder will have the need to maintain and deliver on the CIB, RBB, Markets and Treasury strategic plans to be the leading Bank in the Seychelles with priorities centred on weaving customer centricity and sustainability in the business daily activities.

Skills & Requirements

Must-have

  • Daily support function for Payments
  • Processing and servicing activities
  • Customer enquiries and complaints
  • Daily reconciliation of payments
  • Voucher processing and reconciliation
  • Meet SLA timings and client queries

Nice-to-have

  • Service culture development
  • Team spirit and motivation
  • Improve ways of working
  • Support change initiatives
  • Societal challenges contribution

Key Requirements

  • Further Education and Training Certificate (FETC): Office Administration

Work Rights

Not specified

Tailored Resume

Cover Letter