Manager, Customer Success

PlayOn

Alpharetta, GA, United States
On-site
Lead customer success managers team
Drive client adoption and retention
Build long-lasting client relationships
PlayOn is seeking a Manager of Customer Success to lead a team responsible for client relationships and retention in Alpharetta, GA. The ideal candidate will have experience in managing teams and a passion for engaging with clients, contributing to the company's growth in the education sector

Job Summary

  • This role involves developing and leading a team responsible for client adoption, advocacy, retention, and education.
  • The successful candidate will build and nurture a team that develops long-lasting relationships with clients.
  • You will cross-functionally work closely with Sales, Marketing, Support, and Product teams to serve client schools.

Matching Summary

Match Score: 85

PlayOn is seeking a Manager of Customer Success to lead a team responsible for client relationships and retention in Alpharetta, GA. The ideal candidate will have experience in managing teams and a passion for engaging with clients, contributing to the company's growth in the education sector.

Skills & Requirements

Must-have

  • Lead Customer Success Managers team
  • Drive client adoption and retention
  • Build long-lasting client relationships

Nice-to-have

  • Passionate and supportive team environment
  • Cross-functional collaboration skills
  • Proven business model experience

Key Requirements

  • Experience managing Customer Success Managers
  • Background in client relationship development
  • Ability to lead growth initiatives

Work Rights

Not specified

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