Operations Support Specialist Ii Customer Service

Amex GBT

United States
Not specified; not specified; comprehensive benefi...
Not specified (assumed to be hybrid based on industry standards).
Us citizenship required
3+ years travel industry experience
Sabre proficiency required
Amex GBT is seeking an Operations Support Specialist II in Customer Service to serve as the primary point of contact for customers, focusing on resolving service-related and operational issues in the travel industry. The ideal candidate should possess significant travel industry experience, proficiency in SABRE, and strong problem-solving skills

Job Summary

  • This role serves as the primary point of contact for customers to resolve service-related and operational issues within the defense and government travel sector.
  • Candidates must possess specific experience in military or government travel and demonstrate proficiency with the SABRE system.
  • The company offers comprehensive benefits including flexible health plans, retirement programs, and access to over 20,000 learning courses.

Matching Summary

Match Score: 85

Amex GBT is seeking an Operations Support Specialist II in Customer Service to serve as the primary point of contact for customers, focusing on resolving service-related and operational issues in the travel industry. The ideal candidate should possess significant travel industry experience, proficiency in SABRE, and strong problem-solving skills.

Salary

Not specified; Not specified; Comprehensive benefits including health insurance, retirement, and travel perks

Skills & Requirements

Must-have

  • US citizenship required
  • 3+ years travel industry experience
  • SABRE proficiency required
  • Military or government travel experience
  • Fluent in English written and spoken

Nice-to-have

  • Strong problem-solving skills
  • Self-starter with independent work ability
  • High school diploma or equivalent
  • Travel school certification preferred
  • Basic Microsoft Office proficiency

Key Requirements

  • Must be US citizen
  • 3+ years travel industry experience (5+ preferred)
  • Required military/government travel experience
  • Required SABRE proficiency
  • High school diploma or equivalent

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter