Kainos Group PLC is seeking an Edm Support Consultant to provide post-deployment services and ongoing support for their Workday EDM customers. The role emphasizes collaboration, problem-solving, and a customer-centric approach within a fully remote work environment
Job Summary
Join a collaborative team delivering post-deployment Workday EDM support to global customers while managing system updates and issue resolution.
You will take ownership of support requests end-to-end, balancing responsiveness with quality to help customers derive ongoing value from their solution.
The role offers opportunities to contribute to process improvement, knowledge sharing, and the evolution of the EDM support offering as it scales.
Matching Summary
Match Score: 85
Kainos Group PLC is seeking an Edm Support Consultant to provide post-deployment services and ongoing support for their Workday EDM customers. The role emphasizes collaboration, problem-solving, and a customer-centric approach within a fully remote work environment.
Skills & Requirements
Must-have
Customer-facing consulting experience
Workday HCM Financials or Payroll knowledge
Post-deployment support services
Issue resolution and troubleshooting
Remote team collaboration skills
Nice-to-have
Proactive solutions-oriented mindset
Knowledge base documentation experience
Continuous learning and growth desire
High attention to detail and accuracy
Key Requirements
Basic understanding of Workday products (HCM/Financials/Payroll)
Experience in customer-facing consulting environment
Ability to manage competing priorities independently