Technical support for faculty, staff, and students
Diagnose and resolve problems
Install new hardware and software
The Materials Research Institute (MRI) is seeking a part-time IT User Support Specialist to provide technical support to faculty, staff, and students in the materials research environment
Job Summary
The Materials Research Institute (MRI) is seeking a part-time IT User Support Specialist to provide technical support to faculty, staff, and students in the materials research environment.
IT User Support positions perform analytical, technical, and administrative work in support of new and existing computer devices and workstations; diagnose and resolve problems in response to customer reported incidents.
The role involves providing technical support for lab environments, IT devices including computers, audio video equipment, and printers, and assisting with technology and security initiatives.
Matching Summary
The Materials Research Institute (MRI) is seeking a part-time IT User Support Specialist to provide technical support to faculty, staff, and students in the materials research environment.
Skills & Requirements
Must-have
technical support for faculty, staff, and students
diagnose and resolve problems
install new hardware and software
Conference room AV
Provide Technical support for lab environment(s)
Nice-to-have
eagerness to learn new skills
manage multiple priorities
communicate well with both technical and non-technical audiences