Regional Client Performance Manager

Gerber Collision & Glass

TN, KY, VA or MD, US
$80,000 - $100,000 annual; not specified; not spec...
Client partner drp adherence
Operational performance improvement
Insurance kpi auditing
The Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s) by improving overall metrics and client results

Job Summary

  • The Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s) by improving overall metrics and client results.
  • This role involves training, coaching, and developing operations teams to improve key performance drivers while adhering to Insurance Partner Direct Repair Program guidelines.
  • Gerber offers comprehensive benefits including PTO, paid parental leave, medical insurance effective Day 1, and a 401(k) with company match.

Matching Summary

The Performance Manager is primarily responsible for leading efforts to maximize operational performance for assigned Insurance Partner(s) by improving overall metrics and client results.

Salary

$80,000 - $100,000 annual; Not specified; Not specified

Skills & Requirements

Must-have

  • Client Partner DRP adherence
  • Operational performance improvement
  • Insurance KPI auditing
  • Estimating process coaching
  • Data analysis and reporting
  • Scorecard performance monitoring

Nice-to-have

  • Building business relationships
  • High-paced environment management
  • Professional working relationships

Key Requirements

  • 3 years collision repair experience
  • 3 years Insurance Partner guidelines knowledge
  • Post-secondary education or equivalent experience
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter