Customer Experience Advisor | S1 | Retail Banking | High Wycombe Branch

Santander

High Wycombe, United Kingdom
Base: £25,950; bonus/equity: £500 annual cash allo...
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Deliver outstanding customer service
Communicate effectively with customers
Assist with day-to-day transactions
** Santander is seeking a Customer Experience Advisor for their High Wycombe Branch, focusing on delivering exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, queries, and fostering positive relationships while working in a dynamic, team-oriented setting. **

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.
  • As a Customer Experience Advisor, you will be a listener and problem solver, assisting customers with transactions, technology, and protecting them against fraud.
  • Benefits include a starting salary of £25,950, 25 days' holiday, pension contributions, voluntary healthcare, and opportunities for global growth.

Matching Summary

Match Score: 75

** Santander is seeking a Customer Experience Advisor for their High Wycombe Branch, focusing on delivering exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, queries, and fostering positive relationships while working in a dynamic, team-oriented setting. **

Salary

Base: £25,950; Bonus/Equity: £500 annual cash allowance; Benefits: Holiday, pension, healthcare, share plans, product discounts

Skills & Requirements

Must-have

  • Deliver outstanding customer service
  • Communicate effectively with customers
  • Assist with day-to-day transactions
  • Handle customer queries and servicing
  • Act as first point of contact

Nice-to-have

  • Go above-and-beyond for customers
  • Effective team working skills
  • Flexible, can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter