V102 - Legal Client Services Receptionist

Job Duck

Base: $1,015 to $1,100 usd; bonus/equity: not spec...
Fully remote
Excellent verbal communication in english and spanish
High volume inbound call management
Calm demeanor under emotional pressure
This role serves as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments

Job Summary

  • This role serves as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments.
  • The position requires managing a high volume of inbound communications while triaging calls and gathering initial information strategically.
  • Candidates must be fully fluent in both English and Spanish with a reliable internet connection and quiet home office setup.

Matching Summary

This role serves as the first point of contact for individuals seeking legal assistance during highly emotional and stressful moments.

Salary

Base: $1,015 to $1,100 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent verbal communication in English and Spanish
  • High volume inbound call management
  • Calm demeanor under emotional pressure
  • Strong multitasking and organizational skills
  • Professional judgment and discretion

Nice-to-have

  • Warm, confident, and empathetic phone presence
  • Emotional intelligence with de-escalation abilities
  • Ability to appear on camera for video interactions
  • Pride in helping others feel heard and supported

Key Requirements

  • Native level or fully fluent English and Spanish
  • Schedule aligned with Eastern Standard Time (EST)
  • Reliable internet connection and headset required

Work Rights

Not specified

Tailored Resume

Cover Letter