Branch Member Experience Rep.

OneAZ Credit Union

Flagstaff, AZ, United States
Not specified; not specified; benefits not detaile...
On-site
High school diploma or ged required
1 to 3 years financial institution experience
Strong verbal and written communication skills
OneAZ Credit Union is seeking a Branch Member Experience Representative in Flagstaff, AZ, to provide excellent customer service and support to its members. The role involves resolving service-related issues, managing branch lobby activities, and assisting members with various banking transactions

Job Summary

  • This position serves as a front-line branch representative responsible for resolving product issues and acting as a lobby manager.
  • The role involves performing various transactions including check withdrawals, transfers, loan payments, and setting up online banking access.
  • Candidates must maintain knowledge of Credit Union regulations including the Bank Secrecy Act, AML, and OFAC requirements.

Matching Summary

Match Score: 75

OneAZ Credit Union is seeking a Branch Member Experience Representative in Flagstaff, AZ, to provide excellent customer service and support to its members. The role involves resolving service-related issues, managing branch lobby activities, and assisting members with various banking transactions.

Salary

Not specified; Not specified; Benefits not detailed in text

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • 1 to 3 years financial institution experience
  • Strong verbal and written communication skills
  • Mathematical and problem-solving abilities
  • Knowledge of banking products and services

Nice-to-have

  • Previous teller experience preferred
  • Ability to uncover member needs
  • Solid technical skills in Word and Excel
  • Independent thinker with decision-making skills
  • Compassionate and fearless attitude

Key Requirements

  • High School Diploma or GED
  • 1 to 3 years related financial experience
  • Previous teller experience (preferred)
  • Knowledge of state and federal financial regulations

Work Rights

Not specified

Tailored Resume

Cover Letter