Ld Tech Domain Svc

Unisys

Philippines, Philippines
Subject matter expert
Client and internal departments
End to end ownership
Provides support and serves as a subject matter expert across a business process service area

Job Summary

  • Provides support and serves as a subject matter expert across a business process service area.
  • Takes end to end ownership of user issues, working with relevant internal and external stakeholders to ensure ultimate resolution.
  • Monitors and evaluates customer interactions and service delivery to ensure quality standards are met.

Matching Summary

Provides support and serves as a subject matter expert across a business process service area.

Skills & Requirements

Must-have

  • subject matter expert
  • client and internal departments
  • end to end ownership
  • monitor and evaluate interactions
  • collaborate with colleagues

Nice-to-have

  • seamless service delivery
  • improve processes
  • resolve complex inquiries

Key Requirements

  • High School Diploma or GED
  • 4-6 years’ experience
  • technical certification or Associate Degree

Work Rights

Not specified

Tailored Resume

Cover Letter