100,000 - 105,000 annually; not specified; competi...
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Service cloud experience
Service cloud voice
Amazon connect
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Qualitest Group is seeking a Salesforce Business Analyst to join their team in the United States, focusing on leveraging Service Cloud and other tools to translate business needs into actionable user stories. Ideal candidates should have experience in the energy sector, along with strong communication and stakeholder management skills.
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Job Summary
Translate business needs into complete, clear, and testable user stories with acceptance criteria.
Support UAT coordination and execution, executing smoke, regression, and integrated testing prior to UAT.
Qualitest offers competitive healthcare benefits, a 401k plan with matching contributions, and extensive training opportunities through the Qualitest Tech Academy.
Matching Summary
Match Score: 75
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Qualitest Group is seeking a Salesforce Business Analyst to join their team in the United States, focusing on leveraging Service Cloud and other tools to translate business needs into actionable user stories. Ideal candidates should have experience in the energy sector, along with strong communication and stakeholder management skills.
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Salary
100,000 - 105,000 annually; Not specified; Competitive healthcare benefits
Skills & Requirements
Must-have
Service Cloud experience
Service Cloud Voice
Amazon Connect
User story authoring
Stakeholder management
Nice-to-have
AI-powered Quality Engineering
Global thought leaders
Diversity and inclusion
Casual culture
Key Requirements
Energy (Utility possibly) sector experience preferred