Technical Advisor - Loha

DSI Underground

Mongolia
On-site
Efficient maintenance of client's fleet
Systematic fault finding and prompt solutions
Lead and develop product support team
DSI Underground is seeking a Technical Advisor for their operations in Mongolia, specifically to support the efficient maintenance and service of equipment at the Oyu Tolgoi Underground Mine. The role requires a strong focus on customer service, technical support, and team leadership, ensuring adherence to safety and operational guidelines

Job Summary

  • Ensure efficient maintenance of the client’s fleet of equipment at Oyu Tolgoi LLC’s Underground Mine site, by carrying out required work as directed by Supervisors to maintain availability whilst minimizing costs and waste and ensuring Site and SMC Safety and Environmental guidelines are adhered to.
  • Lead and develop the Product Support and OTUG Service team, overseeing employees to ensure maximum levels of productivity to meet required deadlines while maintaining high standards of quality and safety.
  • Work closely with customer, using a specialist understanding of customer needs to act as a trusted advisor and determine the appropriate solution.

Matching Summary

Match Score: 85

DSI Underground is seeking a Technical Advisor for their operations in Mongolia, specifically to support the efficient maintenance and service of equipment at the Oyu Tolgoi Underground Mine. The role requires a strong focus on customer service, technical support, and team leadership, ensuring adherence to safety and operational guidelines.

Skills & Requirements

Must-have

  • Efficient maintenance of client's fleet
  • Systematic fault finding and prompt solutions
  • Lead and develop Product Support team
  • Root Cause Analysis/Trouble Shooting
  • First line support for helpdesk issues
  • Adhere to safety and environmental guidelines

Nice-to-have

  • Teamwork and cooperative spirit
  • Open-mindedness and diversity
  • Customer service satisfaction
  • Trusted advisor to customer

Key Requirements

  • Formal supervisory responsibilities
  • Specialist understanding of customer needs
  • Deep knowledge of tasks, tools, and procedures
  • Commissioning new products experience

Work Rights

Not specified

Tailored Resume

Cover Letter