Receive and process daily warranty claims, ensuring all documents tally with invoiced warranty for the day and are processed within KPI limits
Job Summary
Receive and process daily warranty claims, ensuring all documents tally with invoiced warranty for the day and are processed within KPI limits.
Constantly follow up with the Aftersales Distribution Department for claim approvals and Credit Notes, and with Service Advisors for necessary documentation.
Ensure all warranty paperwork is properly documented, verifying factory/distributor criteria, establishing correct problem and remedy codes, and performing weekly warranty status reports.
Matching Summary
Receive and process daily warranty claims, ensuring all documents tally with invoiced warranty for the day and are processed within KPI limits.