Sr Software Engineer - Studio

Five9

Bengaluru, India
**
Java microservices architecture
Gcp cloud platform experience
Php laravel framework knowledge
** Five9 is seeking a Senior Software Engineer for their Studio Innovations team in Bengaluru, India, to modernize and enhance their existing Studio product using Java microservices on the GCP cloud. The role involves designing, developing, and maintaining software solutions that integrate multiple communication channels within the Five9 contact center environment. **

Job Summary

  • The role involves modernizing the existing Studio product stack by migrating it from PHP/Laravel and Python to Java microservices on the GCP cloud.
  • Engineers will design and maintain a drag-drop flow builder and execution engine that integrates multiple channels like voice, SMS, and chatbots with Five9's contact center solutions.
  • The team focuses on delivering practical AI solutions that blend super-human speed self-service with live human agent support to reimagine customer connection experiences.

Matching Summary

Match Score: 75

** Five9 is seeking a Senior Software Engineer for their Studio Innovations team in Bengaluru, India, to modernize and enhance their existing Studio product using Java microservices on the GCP cloud. The role involves designing, developing, and maintaining software solutions that integrate multiple communication channels within the Five9 contact center environment. **

Skills & Requirements

Must-have

  • Java microservices architecture
  • GCP cloud platform experience
  • PHP Laravel framework knowledge
  • Vue.js frontend development
  • AI API integration (Azure OpenAI, Google AI)
  • System re-architecting and modernization

Nice-to-have

  • Experience with Azure OpenAI or IBM Watson
  • Understanding of contact center operations
  • On-call rotation availability
  • Collaboration with product owners and designers
  • Inclusive team-first culture alignment

Key Requirements

  • Senior level software engineering experience
  • Backend, front-end, and interaction management expertise
  • Ability to work in hybrid office arrangement in Bengaluru

Work Rights

Not specified

Tailored Resume

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