Order Management Representative

Air Products

Vilvoorde, Belgium
**
Order processing via email and phone
Sap data entry
Complaint registration and follow-up
** Air Products is seeking an Order Management Representative for their locations in Belgium. The role involves processing customer orders, managing complaints, and ensuring timely deliveries while fostering customer relationships in a diverse and dynamic environment. **

Job Summary

  • In this role, you will play a key position within our supply chain, responsible for processing customer orders, following up on complaints, and proactively informing customers.
  • You will work in a multidisciplinary team with diverse backgrounds and have intensive contact with production, logistics, suppliers, and the commercial department.
  • You will join an international work environment where no day is the same, and you play a central role in the success of our deliveries.

Matching Summary

Match Score: 75

** Air Products is seeking an Order Management Representative for their locations in Belgium. The role involves processing customer orders, managing complaints, and ensuring timely deliveries while fostering customer relationships in a diverse and dynamic environment. **

Skills & Requirements

Must-have

  • Order processing via email and phone
  • SAP data entry
  • Complaint registration and follow-up
  • Customer communication on availability
  • Coordination with production and transport

Nice-to-have

  • Customer-centric approach
  • International environment
  • Team collaboration
  • Proactive customer information

Key Requirements

  • Proven experience in Order Management / Customer Service
  • Fluent Dutch and French communication
  • Good knowledge of Microsoft Office
  • Accuracy, stress resistance, and customer focus

Work Rights

Not specified

Tailored Resume

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