Villa Concierge (full-time)

Sofitel Brisbane Central

Wailea, HI, United States
Base: $28.46; bonus/equity: not specified; benefit...
On-site
Exceptional service delivery
Anticipate guest needs
Maintain communication
As a Villa Concierge, you will be connecting our villa guests to the best their destination has to offer – whether it’s beaches, restaurants or cultural experiences

Job Summary

  • As a Villa Concierge, you will be connecting our villa guests to the best their destination has to offer – whether it’s beaches, restaurants or cultural experiences.
  • In the absence of the Villa Manager, you will be responsible for assisting with the Villa guest check-in/check-out process, in house guest questions/requests, and reporting any guest feedback to the Manager on Duty.
  • Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees.

Matching Summary

As a Villa Concierge, you will be connecting our villa guests to the best their destination has to offer – whether it’s beaches, restaurants or cultural experiences.

Salary

Base: $28.46; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including Medical, Vision, Dental, Life Insurance, TDI, Long-Term Disability, 401(k), duty meal, F&B discount, wellness offerings, learning programs, Accor worldwide discounts

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Anticipate guest needs
  • Maintain communication
  • Computer skills
  • Microsoft Office Suite
  • Micros-Fidelio Opera

Nice-to-have

  • Aloha spirit
  • Engaging personalized service
  • Knowledge of island activities
  • Les Clefs d’Or

Key Requirements

  • Minimum one year hotel experience
  • High School diploma
  • Authorization to work in the United States

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter