Technical Customer Service Admin

Solenis

Service requests management
Sap master data maintenance
Customer invoicing
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, responsible for managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders

Job Summary

  • The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, responsible for managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.
  • Key responsibilities include processing emergency service requests, creating notifications, releasing service orders in SAP, and managing debit memo requests to enable accurate customer invoicing.
  • Benefits include Meal Vouchers, Life Insurance, Private Medical Care, Holiday Allowance, Christmas and Easter Bonus, Extra vacation days, and an Annual Bonus.

Matching Summary

The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, responsible for managing service requests, ensuring accurate customer invoicing, and handling third-party purchase orders.

Skills & Requirements

Must-have

  • Service Requests Management
  • SAP Master Data Maintenance
  • Customer Invoicing
  • Salesforce
  • MS Office

Nice-to-have

  • Customer-centric mindset
  • Adaptable and prioritizes well
  • Strong interpersonal skills
  • Service-oriented attitude

Key Requirements

  • Minimum 2 years administrative experience
  • Fluent in French and English
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter