Store Manager - Tommy Hilfiger City's Nişantaşı

PVH

Nişantaşı, Turkey
Hybrid
Exceptional customer experience standards
Analyze business performance data
Develop store personnel growth
Exemplify and enforce exceptional Customer Experience (CX) standards in the store, identifying and addressing CX issues through feedback, training, and coaching for sales staff

Job Summary

  • Exemplify and enforce exceptional Customer Experience (CX) standards in the store, identifying and addressing CX issues through feedback, training, and coaching for sales staff.
  • Develop and oversee professional growth of store personnel, defining training needs with Deputies, managing performance evaluations, and leading recruitment processes.
  • PVH offers a comprehensive benefits package, a flexible working model ('Work Smart'), and continuous development opportunities through PVH University.

Matching Summary

Exemplify and enforce exceptional Customer Experience (CX) standards in the store, identifying and addressing CX issues through feedback, training, and coaching for sales staff.

Skills & Requirements

Must-have

  • Exceptional Customer Experience standards
  • Analyze business performance data
  • Develop store personnel growth
  • Oversee workforce planning
  • Competitor analysis and market trends

Nice-to-have

  • Foster collaborative relationships
  • Positive team environment
  • Culture of care and belonging
  • Flexible working model

Key Requirements

  • At least 5 years' experience
  • Fluent in English both written and spoken

Work Rights

Not specified

Tailored Resume

Cover Letter