Operations Excellence Officer

A.P. Moller - Maersk

Mumbai, India
Process gap identification
Lean and kaizen methodologies
Sop creation and deployment
Identify process gaps, inefficiencies, and bottlenecks using data analysis and on‑ground observation

Job Summary

  • Identify process gaps, inefficiencies, and bottlenecks using data analysis and on‑ground observation.
  • Create, update, and deploy Standard Operating Procedures (SOPs) and conduct regular process audits to ensure adherence.
  • Work closely with operations, documentation, customer service, yard, and transport teams as a change agent for process discipline and cultural transformation.

Matching Summary

Identify process gaps, inefficiencies, and bottlenecks using data analysis and on‑ground observation.

Skills & Requirements

Must-have

  • Process gap identification
  • Lean and Kaizen methodologies
  • SOP creation and deployment
  • Operational KPI monitoring
  • Digital tool deployment support
  • Cross-functional coordination

Nice-to-have

  • Data-driven decision making
  • Change agent for cultural transformation
  • Commitment to diversity and inclusion
  • Problem-solving skills

Key Requirements

  • Experience with Lean, Kaizen, 5S
  • Data analysis skills
  • SOP development experience
  • Experience with operational dashboards and KPIs
  • Familiarity with digital tools and automation

Work Rights

Not specified

Tailored Resume

Cover Letter