Production Service Clerk

Coilmaster Corporation

Responding to customer inquiries via phone and email
Processing case orders and transactions accurately
Maintaining customer records and shipment paperwork
The role involves directly interacting with customers to resolve issues and ensure satisfaction through phone and email

Job Summary

  • The role involves directly interacting with customers to resolve issues and ensure satisfaction through phone and email.
  • Employees are responsible for processing orders, maintaining records, and handling consignment or service shipment paperwork.
  • The position requires superior math skills and the ability to interpret measurements and blueprint drawings to maintain quality standards.

Matching Summary

The role involves directly interacting with customers to resolve issues and ensure satisfaction through phone and email.

Skills & Requirements

Must-have

  • Responding to customer inquiries via phone and email
  • Processing case orders and transactions accurately
  • Maintaining customer records and shipment paperwork
  • Understanding measurements and blueprint drawings
  • Superior math skills for quality checks

Nice-to-have

  • Ability to work well in a team environment
  • Good communication with supervisors and production staff
  • Experience with Microsoft programs for data entry
  • Willingness to work extended hours and overtime

Key Requirements

  • High School Diploma or GED preferred
  • 3 to 6 months related experience preferred
  • Knowledge of Microsoft programs required

Work Rights

Not specified

Tailored Resume

Cover Letter